Billing and cancellation
Open Settings → Billing to manage the provider portal, update payment details, or cancel. Email us if the portal is unavailable.
AINA Support
A human route when you need one.
For account, billing, cancellation, refund, privacy, and technical help, contact the reachable branded address below. We aim to respond within three business days.
support@useaina.comRefund requests
Read the Refund Policy, then include the charge date, amount, provider, and reason. Never send a full card number.
Privacy and account
Request data access, correction, deletion, or help with sign-in and account security.